Privacy Policy
The following privacy policy (“Policy”) describes how we collect, process, store and organize Stake.com players’ personal information. By using our services, you consent to the processing of personal information as set out in this policy.
We reserve the right to make changes and amendments to this policy. Players can consult the latest version of this document at any time. If they continue to use Stake’s services after the changes have entered into force, it means that they agree to all of the updates.
Personal information
Stake.com collects personal information, which is provided by the players on a voluntary basis. This information includes:
- Name;
- Date of birth;
- Phone number;
- Address of residence;
- Identification number;
- Email address;
- Identity Card;
- Bank details;
- Location data.
Personal information is collected in the process of communication of the player with technical support operators, entering data during registration and filling in the profile in the personal cabinet.
What is the information collected for?
The information is collected and processed for one or all of the following purposes:
- Confirmation of identity and age as part of the KYC procedure;
- To promote the gaming products and services of Stake.com;
- Providing access to the software and improving the quality of the services;
- Identification of the player in order to increase the security of the account;
- Control and management of accounts;
- Processing player requests to join the Stake site;
- Generating a base of subscribers to the site’s newsletters;
- Player compliance with Stake.com’s contractual obligations;
- Creating summary data for statistical analysis;
- Handling and accounting for complaints, queries and other user requests.
Players who refuse to give personal information requested by Stake employees will not be able to use all the services of the playground. The information can be disclosed to supervisory and law enforcement authorities through a court order or other legally binding instruments.
Security of personal information
We use appropriate operational and technological security standards to reliably protect your data from unauthorized access, deletion, disclosure, tampering, and other unlawful acts. We apply software and technical as well as legislative and administrative safeguards for this purpose:
- Verification of accounts;
- Licensed anti-virus software;
- Vulnerability detection software;
- Firewalls to monitor traffic;
- Registration and accounting of game profiles;
- Formal non-disclosure agreements;
- Instruction of Stake employees.
In addition, hardware-based data protection and encryption methods are used, significantly reducing the likelihood of personal data leakage. Stake also cooperates with organizations that specialize in computer security.
Access to personal data
Any registered user may request access to the personal data collected on Stake’s website. You can do so by contacting support at support@stake.com or following the link in the settings section. The company reserves the right to reject your request if it considers it to be outside the scope of the user agreement.
To mitigate risks, Stake staff may initiate confirmation of certain data to ensure that access to the player’s personal information is not requested by an outside party. If you are still refused the requested information, we will inform you in writing, stating the reason why the request was not granted.